Version 2.0 — Effective date: 19/10/2026

At Anayawaka.com, we respect your privacy and process personal data with the highest care.
This Privacy Policy explains what data we collect, for what purposes, the legal basis for processing, how we protect it, and your rights as a user or customer.
It complements our Terms and Conditions of Use.

 

1. Data Controller

Trade name: ANAYAWAKA PRODUCTIONS
Registered company name: ANAYAWAKA PRODUCTIONS, S.L.
Tax identification number (CIF): ESB66007998
Registered address: C. Vallès, 25 – 08430 La Roca del Vallès (Barcelona – Spain)
Contact email: info@anayawaka.com

 

2. Purpose of data processing

  • To manage and deliver purchases of books, films, documentaries, and goods from our online store (Recuerdos).
  • Order management: invoicing, parcel shipment, package tracking, and customer care.
  • Management of registered customer accounts (secure access and authentication).
  • Handling inquiries, messages, and assistance requested through forms or email.
  • Sending informational emails or newsletters regarding our new releases, strictly upon your prior consent.
  • Fulfilling legal, tax, and accounting statutory obligations in Spain and the EU.
  • Analyzing website usage via aggregated or anonymized statistics to enhance our platform.

 

3. Data we collect

  • Identification and billing: full name, tax ID / VAT number (where necessary for billing).
  • Contact and shipping: physical mailing address (street, postal code, city, country), email address, and phone number (used solely by courier services for parcel delivery).
  • Account credentials: username, encrypted password, and registration date.
  • Browsing data: IP address, browser type, pages viewed, and connection timestamps.
  • Payment data: credit card and banking details are never stored on our servers; they are processed securely through certified payment gateways (Stripe, PayPal, Redsys) using SSL/TLS encryption.
  • Cookies and tracking technologies: managed via our consent banner in accordance with European regulations.

 

4. Legal basis for processing

  • Performance of a contract: fulfilling sales orders placed on our online store.
  • Legal compliance: mandatory retention of invoices and fiscal records under Spanish commercial and tax laws.
  • User consent: for subscriptions to newsletters or answers to general inquiries.
  • Legitimate interest: website security, fraud prevention, and technical optimization.

 

5. Data retention

Data will be stored only as long as necessary to achieve the designated purpose:
– Billing and transaction records: stored in accordance with statutory accounting and tax retention periods in Spain (minimum 4 to 6 years pursuant to the Spanish Commercial Code).
– Registered accounts: kept active until you request closure or deletion.
– Consent-based communications: maintained until you unsubscribe or withdraw consent.

 

6. Consent and minors

Our online store and services are intended for individuals aged 16 and older.
We do not knowingly collect personal data from minors without prior parental or guardian consent.

 

7. Data sharing and processors

We do not sell or trade your personal information.
Data may be processed by authorized service providers bound by strict confidentiality agreements pursuant to Article 28 of the GDPR:
– Web hosting provider: SiteGround Spain S.L. (servers located within the European Union).
– Secure payment processors (Stripe, PayPal, Redsys).
– Postal and courier operators for the physical delivery of store items.
– Public authorities and legal courts when mandated by law.

 

8. International data transfers

Should any third-party processor operate outside the European Economic Area (EEA), transfers are governed by standard contractual clauses approved by the European Commission or equivalent adequacy frameworks (EU-US Data Privacy Framework).

 

9. Security measures

We apply robust administrative and technical security measures (full HTTPS/SSL encryption, server-side firewalls, strong passwords) to safeguard your data against unauthorized access, loss, or alteration.
In the event of a security incident affecting your rights, notification will be submitted to the Spanish Data Protection Agency (AEPD) and to affected users within 72 hours.

 

10. User rights

You may exercise at any time your rights of access, rectification, erasure (right to be forgotten), restriction of processing, data portability, and objection.
To exercise these rights, please send a written request accompanied by proof of identity to:
– Email: info@anayawaka.com (subject: “Data Protection”)
– Postal mail: ANAYAWAKA PRODUCTIONS, S.L., C. Vallès, 25 – 08430 La Roca del Vallès (Barcelona – Spain).
You also hold the right to lodge a complaint with the competent supervisory body: the Spanish Data Protection Agency (AEPD).

 

11. Cookies and tracking

Our website utilizes cookies essential for shopping cart functionality and privacy-compliant visitor analytics.
You can adjust or revoke your cookie consent preferences at any time via the cookie settings panel in the footer.

 

12. External links

Our website may provide hyperlinks to third-party domains. We do not assume responsibility for the content, terms, or privacy practices of independent external websites.

 

13. Policy updates

We reserve the right to revise this Privacy Policy to reflect changing statutory standards or business practices. The effective revision date will always remain posted at the top.

 

14. Governing law and jurisdiction

This Privacy Policy is governed by Regulation (EU) 2016/679 (GDPR), Spanish Organic Law 3/2018 (LOPDGDD), and Spanish Law 34/2002 (LSSI-CE).
Any dispute arising under this policy shall be subject to the exclusive jurisdiction of the Courts of Barcelona (Spain).